Saint Martin Ski Resort

I - How do I benefit from this contract ?

To benefit from this contract you need to have booked :
- Either through « Les Menuires Réservation » for your accommodation only or your « all-inclusive » holiday and have chosen an accommodation indicated by the « Snow Guarantee – Satisfied or Reimbursed » logo.
- Or through a participating accommodation provider (cf. list below) for your accommodation only or your All-inclusive holiday (accommodation and Les Menuires / Saint Martin de Belleville ski passes ). 
- If you have booked only your accommodation through one of the companies below and you have purchased your Les Menuires / Saint Martin de Belleville ski passes on-line using the ski pass booking site  www.skipass-lesmenuires.com, these ski passes may also be covered by the contract. 
- All Les Menuires / Saint Martin de Belleville ski passes purchased on www.skipass-lesmenuires.com are covered by the contract.

II - How do I use this contract ?

The Les Menuires/Saint Martin ski area has 80 pistes.
The Snow Guarantee contract covers 61 out of these 80 pistes.
19 pistes, considered as small boulevards or reserved for  specific use, are excluded from the “Snow Guarantee” contract.
A list of the pistes not included in the “Snow Guarantee contract”:

Every day of the season  from 17th December 2011 to 13th April  2012*, on the Snow Guarantee page on the internet site, www.lesmenuires.com, the official opening rate of the pistes will be indicated.
If this opening rate, calculated from these 63 pistes is less than 80% due to lack of snow, and for this reason you decide to leave the resort, you can be reimbursed for your accommodation and Les Menuires / Saint Martin de Belleville ski passes on a pro-rata basis for the unused days.

Attention : bad weather, storms and heavy snow falls are excluded. Early departures due to any reason other than lack of snow are not subject to any reimbursement whatsoever.

III - How will you be reimbursed ?

- Firstly, inform your accommodation provider that you wish to leave early
- Then, after having checked the percentage of pistes open, and having received back the keys to your accommodation, he will:
* Reimburse you for the « accommodation part » of your holiday.
* Give you a document proving that you have left which will allow you to ask for the reimbursement of the « ski pass part » at one of the ski pass offices (for ski passes purchased at the same time as the accommodation covered by the Snow Guarantee contract or purchased directly on the site www.skipass-lesmenuires.com).

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